Privacy Policy

Herbal World helping you manage privacy and the protection of personal information is among our primary concerns. That’s why when you choose Herbal World we help you maintain control over personal information about you. Below are the guidelines we use for protecting the information you provide us during your experience with our company through any means, such as when you use our website, when you use our products or when we speak with you over the telephone. Please refer to our Return Policy for policies that apply to our handling of returns and exchanges.

Information We Collect
We collect the information you give us in order to provide you with products and services, inform you about our products and fulfill your orders and service requests. We DO NOT work with consumer marketing companies so your information is not shared with anyone. You won’t get any unwanted advertising letters from anyone associated with our company. Our use of cookies is LIMITED to making your browser access our website faster and store your shopping cart content. When you access our websites, we will log your IP address in our web server logs. We also let Google Analytic collect related depersonalized information such as browser type, operating system, and Web pages visited to help manage our websites. Please refer to Google Analytics Privacy Policy for more information.

Secure Shopping
We use SSL (Secure Socket Layer) digital certificate provider, providing our customers the strongest certificate services available. Your credit card information is encrypted while traveling the Internet.

Service Providers
You have the option on Herbal World to purchase products using a VISA or MasterCard. We use a credit processor which does not store, retain or use any personally identifiable information for any other purposes including their own marketing purposes.

How We Use Personal Information
We use personal information to carry out the transactions you have requested and send you to order status (for example, order confirmations) and promotional e-mails. We use the information to enforce our conditions of sale, website terms and/or separate contracts (if applicable) with you. We use the information to prevent fraud and other prohibited or illegal activities.

Your Choices
You may instruct Herbal World to stop sending you all promotional materials (e.g., e-mail messages, catalogs) by sending us an e-mail saying so. You may choose to view or edit your personal information has been stored online by visiting the My Account section of the Herbal World website. For the security of your account, you will be required to sign in with your login ID and password. You may contact Herbal World to determine the types of personal information that we process and to correct or update your personal information.

Protecting Personal Information
We understand the importance of ensuring that your personal information is secure and protected. We use a variety of security technologies (Safe Site Certificate logos on our front page) and procedures to help protect personal information from unauthorized access, use, and disclosure.

Disclosing Personal Information
We may disclose your personal information in connection with law enforcement, fraud prevention, or other legal action as required by law or regulation, or if Herbal World reasonably believes it is necessary to protect Herbal World its customers or the public. Except as described above, we will not disclose your personal information to other third parties unless you have provided consent.

Other Important Information
Herbal World is committed to working with you to obtain a fair resolution of complaints or concerns about privacy. Herbal World complies with data protection laws and we will cooperate with data protection authorities and law enforcement agencies, anytime such authorities request so.

How to Contact Us
At Herbal World your questions, comments, and feedback are very important to us. For any issues or if you have any questions, please contact us at [email protected].